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Winter Festive Offer ❄️ Get ₹100 OFF when you shop for ₹999 or more.
Our Policies
Welcome to MEHEKTAR. By accessing our website, you agree to the terms outlined below.
These Terms & Conditions (“Terms”) govern your use of https://mehektar.in/ (“Website”) operated by MEHEKTAR PRIVATE LIMITED, based in Gopinathpur, Kandi, Murshidabad, West Bengal – 742137.
By using this Website, purchasing our products, or engaging with our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
MEHEKTAR provides skincare products for personal use.
We may modify, update, or discontinue any part of the Website or our offerings without prior notice.
We aim to provide accurate product descriptions, images, and details.
However, slight variations may occur due to screen settings or formula updates.
All products are intended for external, personal use only.
All prices displayed are in INR.
We accept Cash on Delivery (COD) and all major online payment methods, including UPI, Debit/Credit Cards, and Net Banking.
Prices are subject to change without prior notice.
Payments are processed securely through trusted third-party gateways.
Placing an order on the Website does not guarantee acceptance.
We may cancel or refuse orders for reasons such as:
product unavailability
pricing errors
incomplete/incorrect address
suspected fraudulent activity
If an order is canceled, any paid amount will be refunded to the original payment method.
We offer India-wide shipping.
Orders are processed within 1–3 business days.
Delivery may take up to 7 business days, depending on the destination.
Shipping charge: ₹45
Free Shipping on orders above ₹999
Deliveries are fulfilled through our courier partners via IThink Logistics.
Delivery timelines may vary due to weather issues, festivals, courier delays, or circumstances beyond our control.
The Return & Refund Policy on our Website contains complete details. A brief overview:
Returns/refunds are accepted within 10 days of delivery.
Opened or used skincare products are non-returnable and non-refundable.
Products must be unopened, unused, and in original condition.
Refunds are processed to the original payment source after inspection.
Damaged or incorrect products must be reported within 48 hours with supporting photos/video (unboxing video recommended).
For full details, refer to our Refund & Return Policy page.
By using the Website, you agree not to:
attempt unauthorized access
upload harmful code or disrupt the Website
provide false information
violate any applicable laws or regulations
All content, images, product descriptions, graphics, logos, trademarks, and design elements on the Website belong to MEHEKTAR PRIVATE LIMITED.
No part of the Website may be copied, reproduced, or distributed without written permission.
The Website may contain links to third-party sites.
We are not responsible for the:
content
data policies
or practices
of these external websites.
Users should review third-party policies independently.
To the maximum extent permitted by law, MEHEKTAR is not liable for:
courier delays
misuse of products
allergic reactions due to undisclosed skin sensitivities
user-submitted errors (incorrect address, contact info)
technical issues beyond our control
Patch-testing is recommended before full use.
Your use of the Website is governed by our Privacy Policy, which explains how your information is collected, used, and protected.
We may revise these Terms periodically.
Continued use of the Website after changes signify your acceptance of the updated Terms.
These Terms shall be governed by the laws of India.
Any disputes will fall under the jurisdiction of courts located in Murshidabad, West Bengal.
For any questions or concerns, contact us at:
Email: mehektarcare@gmail.com
Phone: +91-9564132301
Address: Gopinathpur, Kandi, Murshidabad, West Bengal – 742137