SHIPPING POLICY

Thank you for choosing MEHEKTAR.
This Shipping Policy describes how we process and deliver your orders from https://mehektar.in/.

1. Shipping Coverage

We offer India-wide shipping.

2. Processing Time

Orders are packed and dispatched within 1–3 business days.
Processing time may be longer during festivals or peak periods.

3. Delivery Timeline

Standard delivery time: up to 7 business days

Delivery time may vary based on location and courier availability.

4. Shipping Charges

₹45 per order

Free Shipping on orders above ₹999

5. Courier Partners

All orders are shipped via trusted logistics partners through IThink Logistics.
You will receive an SMS/Email with a tracking link once the order is shipped.

6. Delays & Exceptions

MEHEKTAR is not responsible for delays caused by:

Weather conditions

Holidays/festivals

Courier issues

Incorrect/incomplete address

Unreachable phone number

If a shipment is returned due to address issues, reshipping charges may apply.

7. Order Tracking

Tracking details will be sent once the order is dispatched.
You can check real-time updates using the provided tracking link.

8. Undelivered Orders

If the courier marks the order “RTO/undelivered,” the customer must contact support within 48 hours to arrange reshipping.

9. Contact

For shipping-related queries:
Email: mehektarcare@gmail.com
Phone: +91-9564132301