Shipping policy
SHIPPING POLICY – MEHEKTAR
Last updated: 29 September 2026
This Shipping Policy applies to orders placed on www.mehektar.in and fulfilled by MEHEKTAR PRIVATE LIMITED.
SHIPPING COVERAGE
We currently deliver to serviceable locations across India.
FREE SHIPPING
Standard shipping is free on all orders delivered within India unless a different shipping charge is clearly displayed during checkout for a specific service, location or promotional arrangement.
ORDER PROCESSING
Orders are normally processed within 24–48 hours after confirmation, excluding Sundays, public holidays and circumstances beyond our reasonable control.
Orders placed during promotional events, high-demand periods or public holidays may require additional processing time.
ESTIMATED DELIVERY TIME
Orders are generally delivered within 7–10 business days after dispatch, depending on the customer’s location, courier availability and serviceability.
Delivery timelines are estimates and are not guaranteed. Delays may occur because of weather, transport disruption, courier issues, public holidays, high order volumes, government restrictions or other circumstances beyond our reasonable control.
ORDER TRACKING
Once an order has been dispatched, available tracking information will be sent to the email address or phone number provided during checkout.
Customers are responsible for providing complete and accurate contact and delivery information.
CASH ON DELIVERY
Cash on Delivery may be available for eligible orders and serviceable PIN codes. COD availability will be displayed during checkout.
MEHEKTAR may restrict or withdraw COD availability for certain locations, order values, products or orders that do not pass verification.
ADDRESS CHANGES
Requests to correct or change a delivery address must be submitted before dispatch. Once an order has been shipped, we may not be able to change the address or redirect the shipment.
UNSUCCESSFUL DELIVERY
Customers should ensure that someone is available to receive the order and that the phone number provided is reachable.
MEHEKTAR is not responsible for delivery failure or delay caused by an incomplete or incorrect address, an unreachable customer, refusal to accept the shipment or repeated unsuccessful delivery attempts.
DAMAGED, WRONG OR MISSING PRODUCTS
If an order arrives damaged, leaking, tampered with, incomplete or contains an incorrect product, contact us within 48 hours of recorded delivery in accordance with our Return and Refund Policy.
CONTACT
MEHEKTAR PRIVATE LIMITED
Email: support@mehektar.com
Primary support: mehektarcare@gmail.com
Phone: +91 95641 32301
Website: www.mehektar.com